Melanie Newdick

Blue Peter Badge Holder

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PROFESSIONAL PROFILE
•    Experienced Tour Director with 25 years of experience across a wide range of travellers from the UK & US
•    Experience of taking tours throughout the UK, Europe, Asia, Australasia, Russia and more

 

PROFESSIONAL EXPERIENCE

Program Director, Grand Circle Travel, July 2019 to Present

•    Retrained to work with American visitors to the US on tour of Britain
•    Achieved target scores on 2nd and 3rd trips during 1st year of work

•    Provided guided walks in every destination visited, with a full commentary throughout the
program

•    Dealt with a range of problems calmly including medical emergencies and sending guests home

Tour Manager, SAGA Holiday, 2015-2019

•    Took first departure tour of Portugal by Rail and provided guided tours in the Algarve area
•    Took tours to the Azores and achieved good optional tours sales
•    Did hotel stays for cruise passengers pre or post cruise
•    Took last Spain and Moorish Morocco tour

Tour Manager Newmarket Holidays, 2008 – 2014
•    Led regular tours of Scotland including Lewis & Harris and Highland Railways
•    Led a number of special event and concert tours including Robbie Williams concerts, Formula 1, Wimbledon and Open Golf series
•    Led a number of tours in Europe including Christmas market programs, concerts, and special events

Tour Manager, Titan Travel 2001-2009
•    Led Best of Australia a number of times, alongwith Pacific Coast Tour, Wildflowers of Western Australia tour
•    Led tours to China including Chongqing, Yangtse Gorge extended tour
•    Took a number of tours across Europe including Berlin, Leipzig & Dresden and river cruises with Deilman
•    Took UK tours including short stays and Europe tours including private groups such as Cambridge Alumni

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Tour Manager Travelsphere  1998 - 2000
•    Did a season in Lake Garda and then Lake Como achieving good optional tour sales
•    Led a number of European tours including regular Paris trips, special events and private groups
•    Trained a new tour manager to take over in Lake Garda
•    Worked a Christmas market program in Moselle Valley and tour over New Year 2000

 

SKILLS AND EXPERIENCE
•    Calm under pressure having dealt with most situations previously
•    Able to adapt communication to suit different groups and different people within groups
•    Interested in Geography and History and always research tours whether fully guiding or not
•    Experienced in delivering itineraries and ensuring passengers are happy
•    Used to working on my own initiative and solving problems