Melanie Newdick
Blue Peter Badge Holder
PROFESSIONAL PROFILE
• Experienced Tour Director with 25 years of experience across a wide range of travellers from the UK & US
• Experience of taking tours throughout the UK, Europe, Asia, Australasia, Russia and more
PROFESSIONAL EXPERIENCE
Program Director, Grand Circle Travel, July 2019 to Present
• Retrained to work with American visitors to the US on tour of Britain
• Achieved target scores on 2nd and 3rd trips during 1st year of work
• Provided guided walks in every destination visited, with a full commentary throughout the
program
• Dealt with a range of problems calmly including medical emergencies and sending guests home
Tour Manager, SAGA Holiday, 2015-2019
• Took first departure tour of Portugal by Rail and provided guided tours in the Algarve area
• Took tours to the Azores and achieved good optional tours sales
• Did hotel stays for cruise passengers pre or post cruise
• Took last Spain and Moorish Morocco tour
Tour Manager Newmarket Holidays, 2008 – 2014
• Led regular tours of Scotland including Lewis & Harris and Highland Railways
• Led a number of special event and concert tours including Robbie Williams concerts, Formula 1, Wimbledon and Open Golf series
• Led a number of tours in Europe including Christmas market programs, concerts, and special events
Tour Manager, Titan Travel 2001-2009
• Led Best of Australia a number of times, alongwith Pacific Coast Tour, Wildflowers of Western Australia tour
• Led tours to China including Chongqing, Yangtse Gorge extended tour
• Took a number of tours across Europe including Berlin, Leipzig & Dresden and river cruises with Deilman
• Took UK tours including short stays and Europe tours including private groups such as Cambridge Alumni
Tour Manager Travelsphere 1998 - 2000
• Did a season in Lake Garda and then Lake Como achieving good optional tour sales
• Led a number of European tours including regular Paris trips, special events and private groups
• Trained a new tour manager to take over in Lake Garda
• Worked a Christmas market program in Moselle Valley and tour over New Year 2000
SKILLS AND EXPERIENCE
• Calm under pressure having dealt with most situations previously
• Able to adapt communication to suit different groups and different people within groups
• Interested in Geography and History and always research tours whether fully guiding or not
• Experienced in delivering itineraries and ensuring passengers are happy
• Used to working on my own initiative and solving problems